Because Life Happens!
We know that life happens! So if you need to reschedule your appointment please let us know within 24 hours before your appointment date and time.
If you must cancel or reschedule after this 24 hours period you will be charged 50% of the regular price of your service, regardless of any discounts that may be applicable to you. This charge must be settled at the time of your next service.
For example, if you cancel or reschedule a 60 minute massage under 24 hours before the original time of service, when you come for your rescheduled appointment you will be responsible for that new appointment price plus the 50% of the appointment you missed.
In the event that we have to reschedule your appointment in less than 24 hours, you will be afforded a 50% credit towards the full listed price of your service.